Garden Tours, Walks and Tearoom
All Garden Tours and Walks include refreshments as stated at the time of booking.
The full amount of the Garden Tour, Walk or Tearoom fee is payable in advance to secure a place on the Tour, Walk or in the Tearoom.
Should you need to cancel your place on a Garden Tour or Walk please contact firstname.lastname@example.org
Cancellation charges are as follows:
Cancellation within 14+ days of Garden Tour / Walk date = 50% of fee payable unless place is re-filled.
Cancellation within 0-13 days of Garden Tour / Walk date = 100% of fee payable unless place is re-filled.
When events are over-subscribed we will hold a waiting list and may be able to re-fill a place but this is not guaranteed. If you are unable to attend, you are welcome to send someone in your place. Please notify email@example.com of your replacement's name, phone number and email address as soon as possible before the Garden Tour / Walk date.
In the unlikely event that we have to cancel a Garden Tour or Walk then an alternative date or voucher will be offered, or a full refund will be paid. We will attempt to give as much notice as possible. Please note however that we cannot be held liable for wasted travel or other 3rd party costs such as travel bookings or accommodation.